We accept returns and exchanges within 30 days of ship date and are subject to a $5.99 shipping label fee. Please keep in mind that all approved hosiery and sock returns must be in the original packaging with all tags intact, unworn, and no signs of tampering. If your order was damaged during shipping, we will refund the full purchase price, once approved. Please submit your request and include photos so we can have a better understanding of what happened.

To begin the Return Process, please submit the Customer Support form below and don’t forget to include images, if applicable. Then, once approved, check your email to access your return shipping label. You will receive a refund within 2 weeks of receiving your item at our warehouse. Please allow 3-5 business days for exchange order processing.

International Returns

Merchandise must be in new, unworn condition in original packaging.

You must contact us within 30 days to initiate a return. Once you contact us, we will provide you with the estimated refund amount and a return shipping label.

International orders do not qualify for free return shipping. The return cost will be deducted from the total refund amount. Exceptions include defective items and shipping errors made by Bootights, in this case we will refund the order in full.

We do not offer exchanges, so please return the item(s) you do not want to keep and place a new order for your desired replacement(s).

Please allow up to 4 weeks for processing your return and for receiving a credit from your financial institution.

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