Frequently Asked Questions
The Basics
Can I collaborate with Bootights (influencers, press, bloggers)?
Yes. Bootights welcomes influencer, blogger, press, and media collaborations. For partnership inquiries, please use the contact form or email us at customerservice@bootights.com.
Why haven’t I heard back from customer service?
If you haven’t received a reply, please check your spam or junk folder, as responses can occasionally land there. Feel free to reply again, reach out via the contact form or email us at customerservice@bootights.com.
There are styles I want but they're out of stock, any suggestions?
We do our very best to keep all our Bootights in stock, but sometimes bestsellers are tough to keep on hand - no worries though, just email customerservice@bootights.com and let us know you want to me notified as soon as the style or size is back in stock, and we’ll send you an email to let you know.
I love your company and would like to work at Bootights; do you have any openings?
Thank you for your interest in working at Bootights! Kindly send an email to customerservice@bootights.com with the title "Career Opportunities" and we'll be in touch.
Can I request custom Bootights designs for tights or socks?
We're thrilled you love Bootights enough to request a custom design! At this time, Bootights does not offer custom designs. We always welcome feedback and ideas, which may help inform future collections.
You may submit your design ideas to customerservice@bootights.com and we may consider it for future styles
Product Info
How do I know what size Bootights to order?
Good question. Our hosiery is sized by height and weight. Click the link to see Size Chart. Socks come one size fits most and fit women’s US shoe sizes 5-10 ½ comfortably.
Bootights sizing is based on height and weight. Please refer to our osize chart to find the best fit. The built-in socks are one size fits most and are designed to comfortably fit women’s US shoe sizes 5–10.5.
What makes Bootights® so unique?
Bootights is the only hosiery brand on the planet (ahem, patent pending) that mixes mediums to create a truly one-of-a-kind hybrid tight via our proprietary design method we call ConnecTech™. We hand sew an actual performance sock to the bottom of our stockings, tights, knee-hi styles and over-the-knee socks. This ingenious manufacturing method means that your feet are always ultra comfy in your shoes and boots all day - every time you wear them. Because of our exclusive design you'll get a much better fit, your feet are supported with drier than ever moisture wicking, and less chance of snags or any outdated toe seam that you get with traditional “old school” tights.
Our added performance sock, the knee-hi style and over-the-knee designs are unlike any sock you have ever worn before. The top portion is expertly knit on a hosiery Lonati 400N circular hosiery machine so they are sleek and hug your leg comfortably with added compression without slipping down or bunching up around your ankles. The sock portion is super cushiony and contours your feet with the moisture-wicking yarns and ventilation mesh zone keeping feet drier and a lot less stinky. They were designed intentionally to avoid being too thick or too thin and fit your tootsies just right.
Are Bootights ethically made?
Yes. Bootights are thoughtfully produced with a focus on responsible manufacturing and fair working conditions. Most of our products are made in the USA.
Bootights prides itself in only working with partners that employ people with a fair wage in a culturally diverse and safe environment. We intentionally keep minimal styles and small batches to produce a smaller carbon footprint.
Are Bootights comfortable for all-day wear?
Yes. Bootights are designed for long days and extended wear, offering breathable fabrics, gentle support, and built-in socks that help reduce pressure, slipping, and bunching.
Care & Durability
How should I wash my Bootights?
To maintain quality and longevity, we recommend hand washing Bootights separately in cold water. Do not use bleach. Lay flat or drip dry. When putting them on, pull from the sock area first to avoid stressing the seams.
Do Bootights snag or run easily?
Bootights are designed to be more durable than traditional tights thanks to their premium construction. However, like all hosiery, they should be handled with care to extend their lifespan.
Orders, Shipping & Returns
How long does shipping take?
Most orders ship within 1–2 business days. Standard delivery typically takes 3–7 business days after shipping, depending on location and carrier conditions.
When will I receive tracking information?
Tracking information is sent by email once your order ships, usually within 48 hours of purchase.
Our customer service support is closed on Sundays and all recognized US holidays. If your order comes in at that time, we will process the following business day.
All orders receive a real-time email notification as soon as your purchase has been paid and we follow up with all tracking notifications the minute your item(s) have left our warehouse.
Can I change or cancel my order after placing it?
Orders can be changed or canceled within two hours of purchase. Please contact customer service as soon as possible, as orders are processed quickly.
Our #1 promise is to make sure you're happy with everything you purchase from Bootights!
Any purchase that's been placed and we haven't been notified within this time frame will be processed and shipped as ordered. Unfortunately, there are no exceptions.
What is your return policy?
Due to the intimate nature of hosiery, tights are final sale unless unopened and unworn. Socks may be returned within 30 days if unworn and in original condition.
If your order arrives damaged, please submit your issue on the Customer Service page or email us at customerservice@bootights.com with images to support your claim and we will be in touch via email directly.
Socks order return requests fall under our 30-day return policy, which means you have 30 calendar days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
All approved returns will receive a return shipping label as well as instructions on how and where to send your package. Items sent back to Bootights without first requesting a return will not be accepted. To request a return, please review our Return Policy or email us at customerservice@bootights.com.
Where can I buy Bootights products near me?
Head on over to our Store Locator for a complete list of all stockists carrying Bootights products.
I have questions regarding shipping and delivery; what do you offer?
For details relating to our shipping rates and zones please check out the information found on our Returns and Shipping Information page.
If my return is approved, how long will it take to receive my refund?
Once approved we will process your refund right away, typically within 48 hours during regular business hours. Your bank may take longer to recognize the refund so be sure to contact them once you receive our email notification.
I received a gift from your store - can I return or exchange?
Any item received as a gift is eligible for a full online store credit for the full amount of your gifted item, no questions asked. Just make sure that the product is in its original packaging. Check out the Returns policy on our Customer Service page for more information.
Do you offer gift cards for your store?
Yep! Bootights offers digital gift cards for purchase and redemption on our site - and the best part? No additional processing fees and it never expires!
I own a boutique and would like to sell Bootights to my customers. What is the process?
We're so happy to hear that! For more information, head on over to the Wholesale Inquiries page for to apply.
What forms of payment do you accept?
Through the Bootights website, we offer Shop Pay (Buy Now, Pay Later), Apple Pay, Google Pay, PayPal and all major credit cards: American Express, Visa, Mastercard, and Discover.
