Q: How long will it take for my order to arrive?
A: When using our free shipping, an order typically takes between 5 and 8 days. We also offer other options that could allow you to get your package as early as the third day! Please allow 1-3 business days for processing.
Q: When will my tracking info be available?
A: As soon as we ship your order, you will receive an email with your tracking number. Once you have that, you can receive all the shipping updates!
Q: Am I able to change or cancel an order after it has been placed?
A: Our main goal is to get you the product that you want. If you have placed your order and you ordered the wrong thing, then email us at email@example.com within 3 hours of your purchase, so that we can get you set up with the right stuff!
Q: How long will my return take?
A: 5-7 days. After you send an email to firstname.lastname@example.org, we will confirm your return and send an email confirmation to you, as well as a pre-paid return label. Simply print the return label, place it on your package, including your packing slip, and once we receive it, we will send your new package.